Frequently Asked Questions
About Trisha Yearwood Pet Collection
In addition to purchasing Trisha Yearwood Pet Collection products on this site, you can also purchase our products from any of the retailers and distributers found on our Where To Buy page.
All of our Treats and Grooming products are manufactured in the US and all of our Beds, Blankets, Bags, Collars and Leashes are made in China.
Shipping & Returns
Returns & exchanges should be easy! If you or your pup doesn't give our items two paws up, you can return them within 30 days of purchase. If you would like to request a return or replacement, please send us an email with your order number. If you purchased from one of our authorized retail partners, you'll need to contact their customer service to initiate a return, exchange, or refund.
If you are not satisfied with your purchase, you can return your item(s) within 30 days with the receipt.
If you purchased your item(s) from TrishaYearwoodPetCollection.com, your refund will be credited back to your original form of payment. Timing will depend on your banking institution but can expect to see your refund within 3 to 5 business days. If you purchased your item(s) from one of our authorized retail partners, you'll need to contact their customer service to initiate a return, exchange, or refund.
All orders will be processed within 24 hours and shipping rates and timing will vary.
Please call Customer Service for tracking information.
Please contact customer service for all items that arrive defective, etc.
Product Questions | Beds & Throws
The outer shells of the beds are all washable along with our blankets. See care instructions on product tags.
Product Questions | Treats
Yes! Treats are safe for dogs only. Refer to your Vet before feeding to non-canine pets.
Treats should be used as a supplemental feeding only. Calorie content varies by treat—please refer to the treat nutritional panel on the back of packaging.
Product Questions | Grooming
Use our Detangling spray to remove mats and tangles by spraying directly to the affected area and massaging well into the skin. View the back of the packaging for further detail.
The TY Waterless Bath is a spray used to keep your dog clean and fresh between visits to the groomer. It’s great for cleaning faces and paws—just a quick spray and towel dry will keep your pet fresh and odor free.
To use our neutralizing Pet Cologne, just mist lightly over your pet’s entire coat and allow to dry naturally.